Sprint Store in Raynham, MA Open now

Reviews about Sprint Store

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  June 17, 2020, by Melissa Ramos
  Chris & Mornel are a true valuable asset to this store & to the Sprint Company. You both were so amazing when we came in w/ what we thought was going to be a nightmare cause of a previous visit to an authorized retailer (who should not be allowed to even be in business w/ the way a certain gentleman treats people!) We went in & told Chris & Mornel everything about how I order the wrong phone for the wrong account & so on w/ the other phone & when we tried to activate them over the phone & I told the woman on the phone when I ordered them I ordered the wrong colors & if I could just switch them & activate them w/ the color that my daughter wanted on her line (which was the 1 I ordered for my line & my color on her line.) I was rushing. I was trying to buy 4 IPhones over the phone & then trying to activate 4 iPhones over the phone. We went to an Authorized Dealer & nothing was done accept making us feel like complete idiots & making our 16 yr old sit in a chair crying as she had to listen to herself being berated by the male employee on it being her fault & we had to listen to him telling us that basically we were stupid cause we didn't go & buy them from him in the 1st place & then no one would have to be wasting their time trying to figure out how bad I screwed the phones on. As he made sure to tell us numerous times that he wasn't making any money of trying to fix the phones While he was trying to switch them & what not. He then said he couldn't fix them & to send them back & them come back to him & buy them the right way. We didn't! I will never go back to the Lakeville, MA store again. Even if it's the last store there is to go to. We went to Chris & Mornel & they made us all feel so much better. Explained EVERYTHING to us & that we just had to come back when a lead or manager was there. We did & the manager had everything fixed in no time at all. All he had to do was return the phones & cancel the leases which took no time & then guess what THEIR STORE GOT CREDIT FOR THE 2 PHONE SALES!!!! All cause they were calm, respectful & listened. That's all we ever wanted. To be treated how we treat others. Not like we're stupid or our daughter is a brat or whatever. Chris & Mornel had not only my daughter smiling & laughing but had my husband & myself smiling & laughing. The Store manager (his name is right on the tip of my tongue, I'm sorry for the life of me I can't remember it *only took me like a week & 1/2 to remember Mornel's so it's not personal.* I have a horrible memory & I think the woman's name was Ashley? I just can't say enough about all of them @ the Spring Store in Shaw's Plaza in Raynham, MA ( next to Pet Smart. Where Radio Shack used to be. In the strip mall behind CVS.) If your in the Raynham area don't waste your time driving to the Lakeville one. Go to this Spring store in Raynham, MA in Shaw's Plaza where Radio Shack used to be next to Pet Smart. You won't be disappointed. Tell them The Ramos' sent them &I ask them if they have been studying up on their Panama history & Noriega!!!!